FAQs and Return Policy

(1) How long does it take to receive my order?

All of our shirts are made to order and take 2-7 business days to produce.  Once produced, it leaves our hands and the remaining waiting time depends on the method of shipping you chose.  On average, most shirts will arrive a week and a half to two weeks from the time the order was placed.

(2) What if I need to make a return?

All of our t-shirts are made to order and considered final sale with the exception of damaged or incorrect product. For this reason, we ask that you please carefully review all product information and sizing guides before ordering.  If you feel you've received an item that is damaged or different from what you ordered, please contact us at runnerisms@hotmail.com as soon as possible with your order number and an image of the damaged item(s) you received.  A replacement order will be shipped to you immediately.

(3) What if I want to order a custom design for a group or team?

Our custom order section is still in the process of being set up, but we'd love to work with your group.  Contact us at runnerisms@hotmail.com with the details of your request and the number of shirts that need to be ordered. We'll contact you shortly to set up a timeline for the project as well as a quote.  Custom orders must be 12 pieces or more.

(4) I love one of your designs but would prefer it on a long sleeve or sweatshirt?  Can you help me out?

We're constantly working to expand the options for our customers.  If you see a design you love but would prefer it on another item (ie. long sleeve tee, sweatshirt, tank, etc) please contact us at runnerisms@hotmail.com and we'll work quickly to make the option available to you in our online store.