COVID-19 Shipping Delays
My order still hasn't arrived yet? Is everything okay?
Some of you may have ordered items recently and have wondered why they haven't arrived yet. We assure you that any item you have ordered is being made and will ship to you... it may just take a little longer than what you're used to from us.
Why the delays?
All of the products on our site are made on demand, which means we don't produce the item until you order it. Under normal circumstances, items are produced 3-5 days after being ordered and are shipped directly to the customer after. To do this efficiently, we work with multiple production partners to produce the ever increasing selection of merchandise in our store.
Currently our partners are working at a reduced capacity as well as following the guidelines of the CDC, WHO, and local authorities to ensure the safety of workers and staff. This just means that as of now our products are running a few days behind normal production times - but rest assured any and all orders will be produced and fulfilled
The most current estimates from our partners put production time at approximately 10 business days for t-shirts and tanks. Hats and tights have slightly longer delays and range from 7-16 business days for production. Please keep in mind this is only an estimate and some items may ship sooner.
We sincerely "Thank You"
For everyone that has ordered merchandise and supported our brand, both before and during this pandemic, we thank you! We're using this time to explore new products, new designs, and new programs so stay tuned and visit often to see the new additions to our collection!
Thanks again, stay safe, and continue to run strong!